Storage charges occur when the container is kept on-site for longer than the free time allotted by the terminal, depot, container yard or rail yard. To initiate a dispute, please contact Please include the container number in question, bill of lading and invoice number, with a brief description as to the reason for dispute. This charge is also applicable while the container is under Canadian customs hold or if the container needs to be reworked for safety reasons. To initiate a dispute, please contact Please include the container number in question, bill of lading and invoice number, with a brief description as to the reason for dispute.ĭemurrage is the charge applicable, after the free time expires, for the use of the carrier’s container inside the marine terminal, rail ramp or container yard. This charge is also applicable while the container is under Canadian customs inspection or if the container is stopped for safety reasons and must undergo reworking or transloading or other container reworking. Please contact our Canadian Service team, is detention?ĭetention is the charge applicable, after the free time expires, for the use of the carrier’s container (full or empty) outside the marine terminal, rail ramp or container yard.
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